1) Using your personal information

 

The personal information submitted to us via this website will be used to enable the application for financial claims to be made via our website in real-time and for the purposes specified in this privacy policy of this website. We use this information to find a suitable partner to handle your claim or any other service you enquire about. We may use the details you give us to contact you about other relevant products. If you submit the relevant form for any of our services then the relevant partner will contact you, for which we may receive a fee from that partner. We do not share your details with any other third party.  Our partners include but are not exclusive to:

Sanderson Drake Ltd

BHDB Associates Ltd (trading as The Debt Advice Service)

Reclaim My PPI Tax Limited

ID Tech Solutions

DW Marketing

Fairplane UK ltd

True Solicitors

Barings Law

Clear Law

​Clear Legal Marketing Limited

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We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who need to know as part of business. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

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We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

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2) Cookies

 

Information about our use of cookies

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Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

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A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

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We use the following cookies:

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• Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or make use of e-billing services.

• Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

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You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.

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3) Monitoring

 

We may monitor and record communications with you (such as emails) for the purpose of quality assurance, training, fraud prevention and compliance).

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4) Third party websites

 

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

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